What is Chatbot?
Chatbot is a computer program. That is communicated by conversation with humans In order to benefit in any way, the two main types of Chatbot are
1. With various rules (Based on rules)
2. artificial intelligence AI (Artificial Intelligence)
How good is Chatbot?
Chatbot is a very good helper. It can be applied to many platforms. A variety of businesses that will help us take care of our customers or users and our business such as
- Answer various problems About automatic usage
- Offer various promotional news to users directly
- Help to guide customers Create a bill and payment page.
- Provide specialized advice in various fields.
- Can store feedback from users
- Financial assistant Notify the transaction or even update the limit