Canon Marketing (Thailand)

Strengthened server operation and support system

Project Overview

Client : Canon Marketing (Thailand)

Service Category : Infrastructure Support

With our server monitoring and management service, it is realized to enhance the server support system to 24/7.

 

Project background

Canon Marketing (Thailand) (hereinafter CMT) is utilizing websites for various purposes such as showing of product information and implementation of campaign. Steady server management is necessary to avoid serious server troubles.

CMT aimed to strengthen the server management for further stable operation of services. With using our server monitoring and management service, it is realized to enhance the server support system to 24/7.



 

Works

In addition to server monitoring and troubleshooting, basic server maintenance works are also supported by our professional technicians.

 
Server configuration design / construction

Designed and constructed the server configuration to accommodate future expansion

Server monitoring

Server monitoring for 24/7

Troubleshooting

Technical support on site / by remote

Server maintenance

Upgrade version of server applications, Data backup

Server security

Check and deal with server vulnerability

Report / Answer to inquiries

Regular report, Answer to technical inquiries from CMT

 

As a result of this, it became possible to detect issues early and respond promptly when a failure occurs.