What is Chatbot?
Chatbot is a computer program. That is communicated by conversation with humans In order to benefit in any way, the two main types of Chatbot are
- With various rules (Based on rules)
- artificial intelligence AI (Artificial Intelligence)
How good is Chatbot?
Chatbot is a very good helper. It can be applied to many platforms. A variety of businesses that will help us take care of our customers or users and our business such as
- Answer various problems About automatic usage
- Offer various promotional news to users directly
- Help to guide customers Create a bill and payment page.
- Provide specialized advice in various fields.
- Can store feedback from users
- Financial assistant Notify the transaction or even update the limit