About ContactBase

Cloud services that support call center and help desk phone service

About ContactBase

ContactBase

Cloud services that support call center and help desk phone service

Power reception and customer information are seamlessly linked by linking with the CTI system. Reduces wasteful operations such as customer searches. In addition, since past inquiry history can be found along with customer information, this could improve quality of operator response service

 

Main functions of Contact Base①

Main functions of Contact Base ②